A sub-processor is a third-party company that StoneRise engages to process our customers' personal data on their behalf, so that we can provide the StoneRise platform. Our use of sub-processors is governed by our data processing agreement with each customer.
This list was last updated on 12 October 2026. We email each customer's main account contact at least 14 days before we add or replace a sub-processor. To add another contact to these notifications, email office@stonerise.tech.
Current sub-processors
| Sub-processor | Purpose | Data processed | Location of processing | Transfer safeguard |
|---|---|---|---|---|
| Amazon Web Services EMEA SARL(privacy information, opens in a new tab) | Cloud hosting, database, file storage, email delivery (Amazon SES), document text extraction (Amazon Textract) and AI analysis of contracts and documents (Amazon Bedrock) | All Customer Data | United Kingdom (London, eu-west-2) | Not applicable (processed in the UK) |
| Microsoft Ireland Operations Ltd (Microsoft 365 and Entra ID)(privacy information, opens in a new tab) | Transactional email sending, and single sign-on (SSO) and multi-factor authentication (MFA) through Microsoft Entra ID | Names, email addresses and notification content; sign-in identifiers and authentication events, including IP address and device details | United Kingdom | Not applicable (processed in the UK) |
| Functional Software, Inc. (Sentry)(privacy information, opens in a new tab) | Error monitoring | Technical error data, which may include user IDs and request details | European Union (Germany) | UK adequacy regulations (EEA) |
| Atlassian Pty Ltd (Jira)(privacy information, opens in a new tab) | In-app feedback and support tickets | Feedback content, screenshots, user name and email address, browser details | United Kingdom | Not applicable (processed in the UK) |
| Twilio Inc.(privacy information, opens in a new tab) | SMS delivery (for example, sign-in verification codes) | Mobile phone numbers and message content | European Union (Ireland) | UK adequacy regulations (EEA) |
| Stripe Payments UK, Ltd(privacy information, opens in a new tab) | Subscription billing | Billing contact details and payment information | United States (Stripe, LLC), and other countries where Stripe affiliates and sub-processors operate | UK–US Data Bridge (Stripe, LLC is certified under the UK Extension to the EU–US Data Privacy Framework) |
| Google LLC (reCAPTCHA)(privacy information, opens in a new tab) | Bot protection on public registration forms | IP address, browser and device signals | United States | UK–US Data Bridge (Google LLC is certified under the UK Extension to the EU–US Data Privacy Framework) |
| HubSpot, Inc.(privacy information, opens in a new tab) | Customer relationship management (CRM), including contract and account records, and website enquiry forms | Names, business contact details and job titles of customer contacts; company details; contract and account records; enquiry form submissions | European Union (Germany) | UK adequacy regulations (EEA); any US access is covered by the UK–US Data Bridge (HubSpot, Inc. is certified under the UK Extension to the EU–US Data Privacy Framework) |
Amazon Web Services EMEA SARL(privacy information, opens in a new tab)
- Purpose
- Cloud hosting, database, file storage, email delivery (Amazon SES), document text extraction (Amazon Textract) and AI analysis of contracts and documents (Amazon Bedrock)
- Data processed
- All Customer Data
- Location of processing
- United Kingdom (London, eu-west-2)
- Transfer safeguard
- Not applicable (processed in the UK)
Microsoft Ireland Operations Ltd (Microsoft 365 and Entra ID)(privacy information, opens in a new tab)
- Purpose
- Transactional email sending, and single sign-on (SSO) and multi-factor authentication (MFA) through Microsoft Entra ID
- Data processed
- Names, email addresses and notification content; sign-in identifiers and authentication events, including IP address and device details
- Location of processing
- United Kingdom
- Transfer safeguard
- Not applicable (processed in the UK)
Functional Software, Inc. (Sentry)(privacy information, opens in a new tab)
- Purpose
- Error monitoring
- Data processed
- Technical error data, which may include user IDs and request details
- Location of processing
- European Union (Germany)
- Transfer safeguard
- UK adequacy regulations (EEA)
Atlassian Pty Ltd (Jira)(privacy information, opens in a new tab)
- Purpose
- In-app feedback and support tickets
- Data processed
- Feedback content, screenshots, user name and email address, browser details
- Location of processing
- United Kingdom
- Transfer safeguard
- Not applicable (processed in the UK)
Twilio Inc.(privacy information, opens in a new tab)
- Purpose
- SMS delivery (for example, sign-in verification codes)
- Data processed
- Mobile phone numbers and message content
- Location of processing
- European Union (Ireland)
- Transfer safeguard
- UK adequacy regulations (EEA)
Stripe Payments UK, Ltd(privacy information, opens in a new tab)
- Purpose
- Subscription billing
- Data processed
- Billing contact details and payment information
- Location of processing
- United States (Stripe, LLC), and other countries where Stripe affiliates and sub-processors operate
- Transfer safeguard
- UK–US Data Bridge (Stripe, LLC is certified under the UK Extension to the EU–US Data Privacy Framework)
Google LLC (reCAPTCHA)(privacy information, opens in a new tab)
- Purpose
- Bot protection on public registration forms
- Data processed
- IP address, browser and device signals
- Location of processing
- United States
- Transfer safeguard
- UK–US Data Bridge (Google LLC is certified under the UK Extension to the EU–US Data Privacy Framework)
HubSpot, Inc.(privacy information, opens in a new tab)
- Purpose
- Customer relationship management (CRM), including contract and account records, and website enquiry forms
- Data processed
- Names, business contact details and job titles of customer contacts; company details; contract and account records; enquiry form submissions
- Location of processing
- European Union (Germany)
- Transfer safeguard
- UK adequacy regulations (EEA); any US access is covered by the UK–US Data Bridge (HubSpot, Inc. is certified under the UK Extension to the EU–US Data Privacy Framework)
Questions
If you have questions about our sub-processors, email office@stonerise.tech.